Privacy policy

Data we collect

• Quote requests: name, email, phone, travel preferences — kept 24 months after last contact, then deleted
• Newsletter: email and language, after double opt-in — kept until unsubscribe
• Maya chat: conversation content and any contact details shared — kept 12 months
• Statistics: anonymous page views, no cookies, no stored IP

What we don't do

No advertising cookies, no third-party trackers, no data resale. In line with our sustainability charter, we reject intrusive digital marketing: your information is used solely to prepare your trip.

Your rights

Access, rectification, deletion: write to contact@madawaytours.com — answer within 30 days. Every email contains an unsubscribe link.

Processors

Transactional emails sent via our SMTP host; Maya AI assistant operated via a secure third-party API.